Terms of service

Welcome to Buy Buddy. These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from Buy Buddy (“we,” “us,” or “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

 

1. General

1.1 We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

1.2 All products are subject to availability. We reserve the right to discontinue or withdraw any product at any time.

 

2. Orders and Payment

2.1 By placing an order, you warrant that you are legally capable of entering into binding contracts.

2.2 Prices listed on the website are in [currency] and include applicable taxes unless stated otherwise.

2.3 Payment must be made in full at the time of purchase via the available payment methods.

2.4 We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activity.

 

3. Shipping and Delivery

3.1 Shipping costs and delivery times vary depending on the destination and products ordered. Estimated delivery times are provided as a guide only and are not guaranteed.

3.2 Risk of loss or damage to products passes to you upon delivery.

3.3 We are not responsible for delays caused by courier services or unforeseen events beyond our control.

 

4. Returns and Refunds

4.1 Customers may return most products within 14 days of receipt, subject to the item being returned in original, unused condition with all packaging and tags intact.

4.2 Certain products, such as clearance or personalized items, may be excluded from returns; such exclusions will be clearly indicated on the product page.

4.3 To initiate a return, customers must contact our customer service team with their order details to receive return instructions.

4.4 Refunds will be processed once the returned product is received and inspected. Shipping costs are non-refundable unless the return is due to our error.

 

5. Warranty

5.1 All products sold come with a mandatory minimum warranty period of one (1) year against manufacturing defects.

5.2 Warranty coverage and duration may vary by product; detailed warranty information will be provided with the product.

5.3 The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

 

6. Privacy

6.1 We collect and process personal information in accordance with our Privacy Policy.

6.2 By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

 

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Buy Buddy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

7.2 Our total liability to you for any claim arising out of or in connection with the use of our products or services shall not exceed the amount you paid for the product.

 

8. Intellectual Property

8.1 All content on this website, including text, images, logos, and designs, is the property of Buy Buddy or its licensors and is protected by intellectual property laws.

8.2 You may not reproduce, distribute, or create derivative works from any content without prior written permission.

 

9. Governing Law and Dispute Resolution

9.1 These Terms are governed by the laws of [Your Jurisdiction, e.g., New Zealand].

9.2 Any disputes arising out of or relating to these Terms shall be resolved through negotiation in good faith. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

 

10. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: support@buybuddy.co.nz

• Phone: 06 825 9578

• Address: 18 Cambridge Street, Levin 5510